Contact Us

If you need assistance regarding your Miki account on the mikiswi.com website, you can reach our support team using the contact form below. Please provide your full name, a valid email address or messenger contact, and a clear description of your question, complaint, or self-exclusion request so that we can identify your account and address your issue efficiently. You may also contact us directly by email at support@mikiswi.com for support and responsible gambling or self-exclusion queries. Our team will review your message and respond as promptly as possible, usually within one business day.

Customer support for Miki is operated by Novatech Solutions N.V., which operates the mikiswi.com website under Curaçao Master License No. 365/JAZ. As an offshore operator, mikiswi.com is not licensed by the UK Gambling Commission, and UK players may not benefit from certain UK-specific consumer protections that apply to operators authorised in Great Britain. By contacting us, you acknowledge that communications may be recorded for quality and compliance purposes. Our team is available 24/7 to assist with technical issues, account queries, payment questions, and safer gambling tools; however, please do not use this form for emergency financial matters or to send sensitive payment data. Gambling involves financial risk and is intended for adults aged 18+ only - if you feel your gambling is no longer under control, contact support@mikiswi.com for help with limits or self-exclusion and seek independent advice from recognised UK support organisations.